B2B Bits & Bytes | Xngage
Are you in B2B eCommerce focused on improving your channel or overall B2B business? Then B2B Bits & Bytes, brought to you by veteran digital commerce experts of 40+ B2B digital transformations, is the podcast for you! Xngage offers tips and tools for accelerating buyer AND seller interactions. This show is recommended for both novices and experts in B2B commerce who want to deliver even better digital commerce results. Join us for this experience, we will satisfy your craving for all things B2B...and more!
Episodes
39 episodes
S9: E4 Where to Start with AI
With so much discussion about Artificial Intelligence (or AI) in B2B, where is the best place to start? Our team argues that once a digital transformation is in place, there are a few natural places to start. Whether it’s the Customer Service D...
•
Season 9
•
Episode 4
•
4:59
S9: E3 How to Optimize an Advanced Digital Transformation
If your business is digitally optimized, and you want to hear what’s next, check out episode 3. We cover the digital “Interactions of Tomorrow” with topics like Visual Commerce, Voice Commerce, and Machine Customers. We’ll talk briefly about ho...
•
Season 9
•
Episode 3
•
3:17
S9: E2 When to Accelerate Your Digital Transformation
As digital commerce grows in your B2B organization, you may start to re-evaluate your operations and processes. Do you need to merchandise your data better through a Product Information Management (or PIM) system? Do you need an eProcurement sy...
•
4:04
S9: E1 Where to Start Your Digital Transformation
The traditional method of B2B buying and selling now has a heavy assist from digital. In some cases, and especially with younger B2B buyers, digital is the preferred method. Is your business taking full advantage of the digital revolution? Hear...
•
Season 9
•
Episode 1
•
3:26
S8: E4- Digging into the Details with Turner Supply
What was your first step in your digital transformation? For Shawn Arnold from Turner Supply the first step after management buy-in was ride-alongs. These in-depth one-to-one interviews with his customers – internal and external – shed l...
•
Season 8
•
Episode 4
•
32:02
S8: E3 Digging into the Details with StoneAge Tools
Digital experiences require effective data management. Hear how harnessing data as part of their product offering helped StoneAge Tools to further their digital transformation and “go paperless” with their training materials. Meaningful ...
•
Season 8
•
Episode 3
•
31:59
S8: E2 Digging into the Details with Eastern Industrial Supply
Digital transformations are a journey. With a goal of continuously improving the customer experience one digital project at a time, our client Eastern Industrial Supply shares how they manage continuous improvement and have evolved their...
•
Season 8
•
Episode 2
•
38:08
S8:E1 Digging Into the Details with First Supply
Are you beginning or continuing a digital transformation? Our client First Supply shares how they began with ecommerce and are now planning automation for a new warehouse. Hear how they have expanded their thinking of digital to now incl...
•
Season 8
•
Episode 1
•
18:41
S7:E4- Myth Buster #4: Manufacturers Can (NOT) Wait to Accelerate eCommerce
B2B manufacturers suffer from three very common misconceptions about the role they play with B2B distributors in digital commerce. Hear how competitively advantaged manufacturers not only drive their innovation into distributors but can also se...
•
Season 7
•
Episode 4
•
27:17
S7:E1-•Title: Myth Buster #1: Digital ≠ Expensive
Although digital transformations can sometimes incur a high price tag, there are ways to optimize investments. The key is to plan a full ROI, and prepare for change management both in culture and buy-in. Our association partners from NAED
•
46:52
S7:E3- Myth Buster #3: Partners and Platforms: Which Comes First?
A digital transformation typically requires a platform company (or companies) and a trusted partner to help implement. This session focuses on the drivers that help determine if you start with a platform company or partner. Spoiler alert: the b...
•
34:38
S7: E2- Myth Buster #2: Is Self-Service Just Code for Cost-Savings?
According to McKinsey & Company, 71% of B2B buyers are willing to spend $50,000 or more on a single B2B transaction as the market shifts toward self-service journey enablement. We discuss the role of self-service as an enabler of the Anywhe...
•
Season 7
•
Episode 2
•
36:13
S6: E4 The Digitally Enabled Organization – Two Pathways
Xngage Leaders discuss the future state of the digitally enabled organization from the vantage point of two perspectives: companies early in the digital transition and those who have successfully transformed. Insights into the competitive advan...
•
32:38
S6: E3 The Digitally Enabled Organization Part 3 with EIS, an Industrial Distributor
Client-Partner EIS, an industrial distributor, offers meaningful advice on people, process, and technology for building a better B2B digital experience and how partners like Xngage can help make investments go farther.
•
Season 6
•
Episode 3
•
30:29
S6: E2 The Digitally Enabled Organization Part 2 with the B2B eCommerce Association
The B2B eCommerce Association, with international members, shares insights about what’s happening around the world in B2B eCommerce. While conversations from 10 years ago are still as meaningful today, hear how those who leaned into eCommerce <...
•
39:19
S6: E1 The Digitally Enabled Organization Part 1 with ASA
The American Supply Association (ASA) shares insights on how to holistically frame your digital transformation and take meaningful steps to move from the State of the Practice to the State of the Art.
•
43:32
S5: E4 Trends in Tech with OroCommerce
OroCommerce, an Xngage partner, discusses ways to future-proof your organization making smart, digital investments. Fort Garry Industries, a heavy-duty commercial vehicle supplier, is featured and shows how digital transformations can be small ...
•
38:53
S5: E3 Trends in Tech with Greenwing Technology
Greenwing Technology, an Xngage partner, provides the typical use cases and value drivers of adding punchout services to your digital experiences. Additionally, a discussion about the future of e-procurement in the next five years provides comp...
•
35:59
S5: E2 Trends in Tech with the Xngage UX/UI Team
Xngage UX and UI experts talk about common expectations in modern B2B websites and how to plan for them. The discussion focuses on the devices B2B users prefer, their customer journeys and the tilt toward highly-visual experiences.
•
Season 5
•
Episode 2
•
34:07
S5: E1 Trends in Tech with tED Magazine Publisher Scott Costa
Digital transformations are a necessity for maintaining or growing B2B business, shares Scott Costa. He also outlines the expectations of today’s B2B employees and offers recommendations for how to manage them effectively in the war for talent....
•
Season 5
•
Episode 1
•
35:55
S4:E3 The ROI of Your Digital Transformation – Modern Math with Xngage
When C-Suite teams discuss the ROI of investment decisions, are you taking all the credit you can for the full revenue attributed to the website? And decreased costs? Hear insights on building the right business case for your B2B Leadership.&nb...
•
Season 4
•
Episode 3
•
36:42
S4:E2 The ROI of Your Digital Transformation with Optimizely
Optimizely, an Xngage partner, joins us for a look at gaining meaningful B2B digital results from channel shift, digital self-service cost reductions, and share of wallet (SOW) using their meaningful Input/Output method.
•
Season 4
•
Episode 2
•
25:45
S4:E1 - ROI Success Stories with TradeCentric
Xngage talks with strategic partner TradeCentric (formerly Punchout2Go) about ROI, including increases in sales, improving working capital, and decreasing costs. As one client shared, "Digital improvements got us into doors we couldn't get into...
•
Season 4
•
Episode 1
•
38:23