B2B Bits & Bytes | Xngage
Are you in B2B eCommerce focused on improving your channel or overall B2B business? Then B2B Bits & Bytes, brought to you by veteran digital commerce experts of 40+ B2B digital transformations, is the podcast for you! Xngage offers tips and tools for accelerating buyer AND seller interactions. This show is recommended for both novices and experts in B2B commerce who want to deliver even better digital commerce results. Join us for this experience, we will satisfy your craving for all things B2B...and more!
B2B Bits & Bytes | Xngage
S8: E4- Digging into the Details with Turner Supply
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Xngage LLC
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Season 8
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Episode 4
What was your first step in your digital transformation? For Shawn Arnold from Turner Supply the first step after management buy-in was ride-alongs. These in-depth one-to-one interviews with his customers – internal and external – shed light on what he needed for website functionality. He also discusses his “PDCA” (Plan, Do, Check, Act) model in detail for listeners, as well as technology trends he’s watching for the industrial supply market.